Meet the Team

Austin began his career as a bank worker in supported housing in Cheltenham working with homeless young people. Over time, he took on more senior roles, including as a Senior Manager opening and managing semi-independent housing placements across the Southwest very often working with children who couldn’t be placed elsewhere. Alongside semi-independent placements, Austin worked in a variety of projects, including being registered with CQC. Most recently, Austin has served as an Ofsted Registered Manager in a children’s home.

Austin describes himself as a passionate individual who wishes to make a difference. He thrives on building therapeutic relationships and creating environments where staff teams are empowered to get the best outcomes for children and young people. His work with vulnerable youth has strengthened his understanding of trauma and its lasting impact, and he is committed to helping children and young people access the support they need to enable them to live happy and fulfilled lives.

Faye has over 25 years of experience within the care sector, beginning her career in clinical environments before moving into residential care. She has spent more than a decade managing residential homes, where her leadership and management were recognised with awards and an Outstanding rating from Ofsted.

Her career started in mental health, substance misuse, and dementia care, before she discovered her passion for supporting young people with learning disabilities and emotional and behavioural difficulties (EBD). Over the years, she has worked as both an operational manager—supporting multiple teams and home managers—and as a registered manager.

Faye is DDP trained and is passionate about the positive impact of Dan Hughes’ PACE ethos, having seen first-hand the progress it brings to children in her care. She has delivered training to teams in this approach and explored the psychological aspects of child development in her practice. She values creating a fun and supportive environment, firmly believing that every child deserves a safe home, healthy attachments, and strong bonds. Her close collaboration with child clinical psychologists has been instrumental in helping each child thrive in an individualised way.

Abby began her work with children with complex learning disabilities as a teenager in a voluntary capacity, a passion that continued through roles in community youth work and Special Educational Needs (SEN) education. She later worked within the Local Authority, supporting families of children with complex medical, physical, and learning needs.

Abby started her career in Residential Childcare as a Support Worker and progressed to the role of Registered Manager. In this position, she further developed her expertise in Trauma-Informed Practice, Attachment Theory, and Dyadic Developmental Psychotherapy (DDP). She has extensive experience supporting children with complex learning disabilities, Social, Emotional and Mental Health (SEMH) needs, Adverse Childhood Experiences (ACEs), Harmful Sexual Behaviour (HSB), and those requiring high staffing ratios to ensure their safety.

Abby holds a BSc in Psychology, a Level 3 Diploma in Residential Childcare, and is currently working towards her Level 5 Diploma in Residential Childcare Management. She is deeply committed to the PACE model and trauma-informed approaches, embedding these principles into all aspects of her work to create meaningful and lasting positive change in children’s lives.

Abby is passionate about placing children at the centre of their care, ensuring their voices are heard and valued. She prioritises fostering an empowering environment where staff feel confident to make decisions and take initiative, enabling children to feel safe, supported, and secure in the adults around them.

Rosie started her career as a support worker working in mental health settings with those who have complex needs and behaviours that are challenging. Rosie progressed to senior level where she embraced increased responsibility and was able to further develop her skills and knowledge. Rosie has since been promoted to deputy manager, assistant manager and most recently a home manager.

She has a level 1 and 2 NVQ for children and adults. Rosie is currently working towards her level 5 diploma in leadership and management. She is also a qualified train the trainer in anti-ligature.

Rosie is a supportive person and very dedicated to supporting children – she thrives to ensure that their needs are met and receive the highest quality of support and care.